Suite
- 1 King-size bed
- City view
- Shower
- Heating
- Fireplace
Hotel · Hanoi · Ha Noi Municipality
Hanoi Emerald Waters Hotel & Spa
A 4-star stay in the heart of Hanoi’s Old Quarter, close to Hoan Kiem Lake and the city’s historic streets.
- Walk to Hoan Kiem Lake and the Old Quarter’s attractions
- Spa and wellness centre with massage treatments
- 24-hour reception and concierge-style assistance
9.1
Perfect
466 reviews
Booking.com 9.1 · 466 reviews
About
Hanoi Emerald Waters Hotel & Spa
Hanoi Emerald Waters Hotel & Spa is a 34-room property in the heart of Hanoi’s Old Quarter. The hotel’s location near Hoan Kiem Lake puts you within a short walk of the water puppet theatre, night market, and traditional walking streets. The hotel itself is compact, with soundproofed rooms, a spa, and a restaurant serving both Asian and Western dishes. Public parking is available nearby, and the 24-hour reception can assist with tours, tickets, and airport transfers.
Guest ratings are consistently high, particularly for staff service and the value for money. The hotel’s staff score 9.8 out of 10, and guests often mention the helpfulness of the team and the quality of the breakfast. Rooms are described as clean, well-designed, and comfortable, with amenities like air conditioning, minibars, and flat-screen TVs. The hotel also offers family rooms and connecting rooms, making it a practical choice for those travelling with children.
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
In brief
What works, what to weigh
+
Strengths
4 reasons to book- Exceptional staff service — Guests consistently praise the friendliness and helpfulness of the team, who go out of their way to arrange tours, suggest local spots, and assist with requests.
- Prime Old Quarter location — The hotel sits near Hoan Kiem Lake, the night market, and traditional walking streets, with the Thang Long Water Puppet Theatre a 3-minute walk away.
- Great breakfast with made-to-order options — The buffet includes Asian and Western dishes, with custom hot items prepared to order, catering to different dietary preferences.
- Comfortable and soundproofed rooms — Rooms are described as clean, well-designed, and comfortable, with soundproofing, air conditioning, and minibars.
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Worth weighing
3 to weigh- Public parking only — Parking is available nearby but is not on-site, so you may need to plan for a short walk if arriving by car.
- No pets allowed — The hotel does not permit pets, which may be a consideration if travelling with animals.
- Limited on-site amenities — With only 34 rooms, the hotel is small, and some facilities like a pool or gym are not listed.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Honeymoon Suite
- 1 King-size bed
- Shower
- Heating
- Fireplace
- Balcony
Junior Suite
- 1 King-size bed
- Courtyard view
- Shower
- Heating
- Fireplace
Deluxe Family Room
- 1 King-size bed,1 Single Bed or 1 Double Bed
- Shower
- Heating
- Fireplace
- Air conditioning
Twin Room
- 2 Single beds
- With view
- Shower
- Heating
- Fireplace
Connecting Room
- 2 Single beds or 1 Queen-size bed
- City view
- Shower
- Heating
- Fireplace
Family Room
- 1 King-size bed
- City view
- Shower
- Heating
- Fireplace
Deluxe Room
- 2 Single beds,1 Double bed
- Shower
- Heating
- Fireplace
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- Wi-Fi
- Air conditioning
- Heating
- Lift
- No smoking on site
Services
- 24-hour reception
- Currency exchange
- Luggage storage
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Paid airport shuttle
Food & Drink
- Restaurant
- Snack bar
- Bar/ Lounge area
- Special diet menus
- Children's buffet
Room Amenities
- Mini-bar
- Soundproofed rooms
- Sitting area
- Flat-screen TV
- Electric kettle
- Free toiletries
Spa & Wellness
- Spa & wellness centre
- Back massage
- Head massage
- Full body massage
- Foot massage
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 9.1/10 from 466 reviews
Booking.com · 9.1 · 466 reviews
9.1Verified guest“The location is excellent, close to major sights, shopping, weekend markets, the lake, and plenty of restaurants—you can't beat it.”
9.1Verified guest“Great service, spotless and stylish rooms, and very comfortable beds. The location is quiet, yet near the walking streets, food stalls, lake, and night market.”
9.1Verified guest“The hotel is quite clean and reasonably priced, with an unbeatable location near Hoan Kiem Lake and eateries in the French and Old Quarters. The staff are very kind and provide excellent service.”
9.1Verified guest“The staff, from bellboys up, are polite and friendly.”
9.1Verified guest“Perfect location—just a 3-minute walk to the Thang Long Water Puppet Theatre by the lake. They arranged tours, suggested fun spots, and the breakfast was excellent. The staff went out of their way to help.”
9.1Verified guest“Special thanks to Zoey.”
04 — Location
Getting around Hanoi
The property sits in Hanoi.
Hoan Kiem Lake: A short walk from the hotel, the lake is a central Hanoi landmark with walking paths, the Ngoc Son Temple, and the Thang Long Water Puppet Theatre nearby.
Old Quarter: The hotel is in the heart of the Old Quarter, with traditional walking streets, night markets, and street food vendors on your doorstep.
Bach Ma Temple: This ornate 11th-century temple is about a 16-minute stroll from the hotel.
47 Lo Su, Hanoi, Ha Noi Municipality, Vietnam
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 14:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 34 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 14:00 to 23:59, and check-out is by 12:00.
Is parking available?
Yes, public parking is available nearby. The hotel does not have on-site parking.
Are pets allowed?
No, pets are not allowed at this hotel.
Does the hotel offer airport transportation?
Yes, a paid airport shuttle is available. You can arrange it with the 24-hour reception.
Is there a spa?
Yes, the hotel has a spa and wellness centre offering back, head, full body, and foot massages.
The bottom line
Hanoi Emerald Waters Hotel & Spa earns its strong guest rating through attentive staff, a central Old Quarter location, and a well-regarded breakfast. For travellers prioritising position and service, it’s a solid choice, though be aware of the small scale and parking constraints.
9.1What we think
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